Our products are shipped by international suppliers, and delivery takes 5 to 15 business days after order processing.
In some cases, items may be held at customs for a few days, which can cause delays. This time is not included in the official delivery estimate, as customs clearance is beyond our control.
If our product does not meet your expectations, you may return it within 30 days of receipt.
Before returning any items, please contact our customer service team at suporte@gabieclara-riodejaneiro.com brand inform us of the reason for the return so we can process your request correctly.
Please refer to our Return Policy for more information.
Our customer service team is available 24 hours a day, 7 days a week to answer all your questions and comments.
Whether you need product advice or help with an order, we’re here to assist you.
Don’t hesitate to get in touch — we’ll be happy to help!
WHAT OUR CUSTOMERS SAY
Customer favourites
🖤 A story born between generations
Lily learned from her mother that caring for details is a form of love.
Together, they always chose clothes with care — thinking about comfort, femininity, and real everyday life.
From this exchange, the boutique was born.
A space created for women who value simplicity, elegance, and pieces that move with life.
From mother to daughter.
From generation to generation.
✨ Our story continues with you.
FREQUENTLY ASKED QUESTIONS
As soon as your order is confirmed, you will receive an email with your order number.
To track your order, simply visit the official postal service website and enter your order number or email address.
You may return items within 30 calendar days of receiving them.
Approved refunds will be issued to your original method of payment.
If you have any issues or questions, please visit our Contact page to get in touch with our support team.
We’re here to help you as quickly as possible.
Orders are usually processed within3 business daysafter being placed, and delivery typically takes5–15 business days thereafter.
Yes, the following exceptions apply. Partial refunds may be issued for items that:
- Show signs of use
- Are not in their original condition
- Are damaged or missing parts (not caused by us)
- Are returned more than 30 days after delivery

